Product Talk Daily: The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments
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"You don’t need to do perfect research, but you do need to collect reliable feedback."
The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments
Worthy Read
How One Company Got Employees to Speak Up and Ask for Help
How can companies encourage employees to speak up when they don't know the answer or are unsure what to do? IDEO Portfolio Director Joe Brown shares a case study of a company that discovered a winning formula: Creating an environment where employees of all levels openly ask for help whenever they need it.
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