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From the Product Talk Archives
"With experience, you’ll build a good intuition for when enough interview participants is enough."
Why You Are Probably Interviewing the Wrong People (And How to Fix It)
Worthy Read
A number of companies like Apple, Twitter, and Facebook have been in the news lately because of controversial user-generated content on their platforms. This post by Ben Thompson looks at the "Polyannish Assumption" that most companies make about the goodness of their users—and why it may be time to rethink their approach to moderating user-generated content.
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