Product Talk Daily: Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it.
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From the Product Talk Archives
"The more ideas we generate, the more diverse and novel those ideas tend to be. If you want to get away from 'me too' ideas, focus on generating more ideas."
Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it.
Worthy Read
Reflection: A Key Ingredient to Great Product Teams
This post from Gustavs Cirulis, a Design Lead at Intercom, outlines all the ways the company encourages reflection—on an individual, team, project, and even company-wide level. It's a great read for anyone who wants to create more opportunities for reflection at their organization.
A Key Concept from My Book
Continuous discovery is about more than just tactics. It requires that we adopt new mindsets. We need to be:
✅ Outcome-oriented: We need to shift from valuing outputs to valuing the impact those outputs have for our customers and our business
✅ Customer-centric: We need to remember that the purpose of a business is to create and serve a customer.
✅ Collaborative: We need to embrace a model where we make team decisions leveraging all the expertise and knowledge that we each bring to those decisions.
✅ Visual: We need to step beyond the comfort of spoken and written language and tap into our immense power as spatial thinkers.
✅ Experimental: We need to learn to think like scientists, identifying assumptions and gathering evidence.
✅ Continuous: We need to move away from a project mindset and realize digital products are never done.
Learn more in my book.
Take a Course
Most teams test one idea at a time.
And are blinded by confirmation bias.
They see the evidence that suggests their idea is great.
And miss the evidence that suggests it is flawed.
Come learn a better way: Identifying Hidden Assumptions