Product Talk Daily: How do we avoid building a Homer Simpson car?
Don't ask customers what they want?
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How do we avoid building a Homer Simpson car?
From the Product Talk Archives
Continuous Product Discovery is for Everyone [Case Study]
"The value of getting out and talking to our customers is really big, and we see the need to develop that. The value we got in the first few interviews made us realize we've been missing out on something significant."
🎯 See how a traditional lending company transformed their product process through continuous discovery. Learn how FCSAmerica shifted from solution-first thinking to truly understanding customer needs through interviews and experiments.
Key changes they made:
🗣️ Strategic customer conversations
🧪 Simple experiments over complex metrics
📊 Data-driven success definitions
🎯 Building just enough to validate assumptions
Read the article: Continuous Product Discovery is for Everyone [Case Study]
💭 What's the biggest barrier stopping your team from talking to customers regularly? Share your thoughts in the comments below.
Worthy Read
A Beginners' Guide to Web Accessibility
Web accessibility means building websites, tools, and technologies in a way that enables people with disabilities to use them. Not sure what that involves? This post offers some quick and easy ways to make the web more accessible.
A Key Concept from My Book
Most product trios don’t have a lot of experience with driving outcomes.
They grew up in a world where they were told what to build. Or they were asked to generate outputs, with little thought for what impact those outputs had.
So, when we shift from an output mindset to an outcome mindset, we have to relearn how to do our jobs.
Learn more in my book.
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