Product Talk Daily: Research questions vs. interview questions.
And why the difference matters.
Short Form Video: Research questions vs. interview questions.
Learn more about customer interviews.
From the Product Talk Archives
"Our brains are exceptionally good at creating coherent (but not necessarily true) stories that deceive us."
Why You Are Asking the Wrong Customer Interview Questions
Worthy Read
TBM 25/53: Persistent Models vs. Point-In-Time Goals
There is a big difference between persistent models and work (or goal) related models," writes John Cutler. But these models are not mutually exclusive, and in fact they can complement each other. Check out this post for a quick overview of how to use persistent and work-related models in tandem.
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