Short Form Video: The curse of knowledge.
Learn more about product discovery.
From the Product Talk Archives
"I find that saying, 'Let’s just try it' or 'Can you experiment with me?' can help people adopt an experimental or prototyping mindset."
Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?
Worthy Read
How Asking Works: A Crash Course in Customer Discovery Questions
This guide to customer discovery questions on Grasshopper Herder is great. It provides an overview of the most common types of questions to ask during discovery interviews along with insights into why you should favor certain types over others—and it's a lot of fun to read, too!
A Key Concept from My Book
Opportunity solution trees help product trios:
✅ Resolve the tension between business needs and customer needs
✅ Build and maintain a shared understanding of how they might reach their desired outcome
✅ Adopt a continuous mindset
✅ Unlock better decision-making
✅ Unlock faster learning cycles
✅ Build confidence in knowing what to do next
✅ Unlock simpler stakeholder management
Learn more in my book.
Take a Course
Tech companies end up in the headlines for the wrong reasons:
Data breaches, algorithm misfires, training sets that aren’t diverse enough, interfaces that exclude.
Come learn how to uncover unintended consequences early: Identifying Hidden Assumptions