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From the Product Talk Archives
"Good product discovery includes the customer throughout the decision-making process."
Product Discovery Basics: Everything You Need to Know
Worthy Read
The Problems with 5-Star Rating Systems, and How to Fix Them
One of the most common attributes of online marketplaces from Amazon to Upwork is their five-star rating systems. But this approach to rating is "surprisingly unsophisticated," according to this Harvard Business Review article. The authors investigate a few alternatives that could give users much better information.
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Every month, I guide folks through some easy steps they can take to improve their continuous discovery habits. It’s a simple way to keep investing in continuous improvement.
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